Return Policy

We want you to be completely satisfied with your purchases from our website YELLSY LLC ( That’s why we have established a clear and fair return policy. Please read the following return conditions carefully to avoid any potential disputes.

Eligibility for Returns

Eligible Products

We accept returns for products that are new, unused, undamaged, and in their original packaging. Some products, such as sale items, perishable goods, or customized items, may not be eligible for returns. Please check the product description before placing your order.

Return Period

You have a period of 30 days from the receipt of your order to request a return. Returns will not be accepted after this period.

Return Procedure

Return Request

To request a return, don’t hesitate to contact us via the Contact form and provide the following information: order number, description of the product to be returned, and reason for the return.

Return Approval

Once we receive your return request, we will review it and notify you of the approval or denial. If your return is approved, we will provide you with detailed instructions on how to return the product.

Return Shipping Costs

Return shipping costs are your responsibility unless we made an error in the shipment or the product has a manufacturing defect. We recommend using a tracked shipping service for returns.

Return Conditions

Product Condition

Returned products must be in a new, unused, and undamaged condition. Any returned product showing signs of use, damage, or with altered original packaging will not be accepted.

Original Packaging

Products must be returned in their original packaging, including all accessories, labels, and provided documents.


Return Inspection

Once we have received and inspected the returned product, we will notify you of the receipt and approval or denial of your refund request.

Refund Process

If your refund request is approved, we will initiate the refund to your original payment method used during the purchase. The refund processing time may vary depending on your payment method and credit card issuer.

Refund Policy

Please refer to this refund policy for more information.


Certain products may be excluded from our return policy due to their specific nature. This may include final sale items, intimate products, or non-returnable items for hygiene reasons. Please refer to the product description to check if it is eligible for returns.

Customer Service

We are committed to providing quality customer service. If you have any questions, concerns, or issues regarding a return, please contact us via the Contact form, and we will do our best to assist you.

Please note that this return policy is subject to change. We encourage you to regularly review this page to stay updated on any revisions.

Thank you for carefully reading our return policy. By making a purchase on our website, you agree to the above-stated conditions.

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Whatsapp : +1 (978) 312-7377

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