We understand that there may be situations where you would like to request a refund for a purchase made on our website YELLSY LLC (yellsy.com). We have established a fair refund policy to provide you with clear guidelines. Please carefully read the following refund conditions to avoid any potential disputes.
Eligibility for Refunds
Refunds can be requested for products that meet the following criteria: a) products are defective or damaged upon receipt, b) products are different from the description provided on our website, or c) products have not been delivered within the specified timeframe.
You must submit your refund request within a period of 30 days from the receipt of your order. Refund requests will not be accepted after this period.
To request a refund, please get in touch with us via the Contact form and provide the following information: order number, product description, the reason for the refund, and any relevant evidence (photos, screenshots, etc.).
Evaluation of the Request
We will review your refund request and notify you of the approval or denial. If your request is approved, we will provide you with detailed instructions for returning the product and processing the refund.
In some cases, we may require you to return the defective or incorrect product. You will be responsible for the return shipping costs unless it was our error.
Returned products must be in their original, unused, undamaged condition, and accompanied by all original accessories and packaging. Products that have been used, modified, or damaged by the customer will not be eligible for a refund.
The refund will be processed using the original payment method used during the purchase, unless mutually agreed upon an alternative refund method.
Certain products or services may be excluded from our refund policy due to their specific nature. This may include perishable products, customized items, or services provided by third parties. Please check the product or service description for any applicable exclusions.
We are committed to providing quality customer service. If you have any questions, concerns, or issues related to a refund, please contact us via the Contact form, and we will do our best to assist you.
Please note that this refund policy is subject to change. We encourage you to regularly review this page to stay updated on any revisions.
Thank you for carefully reading our refund policy. By making a purchase on our website, you agree to the above-stated conditions.
1996 ROXEY LANE, WINDER, GA 30680, USA
Whatsapp: +1 (978) 312-7377