OUR STORES
VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

The picture you see is the actual item that you will receive when purchasing. All pictures are taken by professional photographers used by the manufacturer to display their product in it's best light for website use.

Where can I view my sales receipt?

You can view all your past & present receipts by signing into your account. You can also see detailed order history by visiting: Your Account > View Order History.

How can I return an item?

Please note that we cannot refund any item without a return authorization code. We also cannot accept any product back for a return a refund if the packaging has been opened or damaged in any way. In addition, for your own protection, we recommend you use tracking and insurance for all returned items.

Will you restock items indicated as “out of stock?”

Due to the popularity of our most popular items, some are occasionally out of stock. We will restock these items at the earliest opportunity based on customer demand.

Where can I ship my order?

We can ship to most countries and territories worldwide. If you live in a country with funny characters, you may want to write the name of your country of residence as you would like it to appear on the shipping label

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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